Monitor & Analyze Your Voice Agent's Performance
In-app real-time alerts
Get notified instantly when key events and actions happen, from customer logins to escalations.
Call recordings
Every call is recorded and available for you to listen to at your convenience. See how the voice agent connects with your customers.
Session recordings
All user sessions are recorded, even if a user hasn't spoken to the voice agent. That's a wealth of UX data and insights that can be shared with the Product team.
Watch users live
Let's say you have a key account about to use your product for the first time. Now you can follow their session in real-time by watching them live! So you'll always be a step ahead of their experience.
Adoption & retention metrics
Compare the retention of two important cohorts: those who spoke to the voice agent and those who didn't. See the ROI of your voice agent right here.
Conversation analytics
Your voice agent generates a constant stream of customer insights for you automatically. You'll get the summary of key learnings and sentiment across all of the calls.
